Privacy Policy

Last updated: [Insert date]

This Privacy Policy explains how Francesca Di-Lella ("I", "me", "my") collects, uses, and protects your personal data when you visit or interact with this website. This website is built and hosted using Wix.

1. Who I Am

This website is operated by Francesca Di-Lella, a UK-based fine artist trading as a sole trader.

If you have any questions about this policy or how your data is handled, you can contact me at:

Email: [your email address]

2. What Personal Data I Collect

I may collect and process the following personal data:

• Name and contact information (such as email address)

• Billing and delivery details when you make a purchase through the Wix online store

• Payment information (processed securely by third-party payment providers; I do not store or have access to full card details)

• Information you provide when contacting me via website forms or email

• Technical data such as IP address, device information, browser type, and site usage data collected automatically by Wix

3. How Your Data Is Used

Your personal data is used only where permitted by law, including to:

• Process and fulfil orders

• Respond to enquiries, commission requests, or messages

• Deliver digital or physical products

• Improve website performance and user experience

• Meet legal, regulatory, or tax obligations

4. Lawful Basis for Processing

Under UK GDPR, personal data is processed on the following lawful bases:

• Contract: where processing is necessary to fulfil an order or service

• Consent: for optional communications such as mailing lists (where applicable)

• Legal obligation: for record keeping and compliance

• Legitimate interests: to operate and improve the website and business, without overriding your rights

5. Sharing Your Data

Your data may be shared only where necessary, including with:

• Wix.com Ltd, as the website hosting and platform provider

• Payment processors supported by Wix (such as Wix Payments, PayPal, Stripe)

• Delivery and fulfilment services where required

All third parties are required to process personal data lawfully and securely.

6. Data Storage and Security

Personal data is stored securely through Wix’s infrastructure and related services. Reasonable technical and organisational measures are taken to protect your data from unauthorised access, loss, or misuse.

Data is retained only for as long as necessary for the purposes set out in this policy, or as required by law.

7. Cookies Policy

This website uses cookies and similar technologies to ensure it functions correctly, to analyse traffic, and to improve your experience.

Cookies used on this site may include:

• Essential cookies – required for the website to operate properly (such as security, accessibility, and checkout functionality)

• Analytics cookies – used by Wix and linked services to understand how visitors interact with the site

• Functional cookies – to remember site preferences

Upon visiting this website, you will be presented with a cookie consent banner allowing you to manage your cookie preferences. You may also control cookies through your browser settings. Please note that disabling cookies may affect the functionality of the site.

8. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data held about you

• Request correction of inaccurate or incomplete data

• Request deletion of your personal data (where applicable)

• Object to or restrict processing

• Withdraw consent at any time

• Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, please contact me using the email address above.

9. Third-Party Links

This website may contain links to third-party websites. I am not responsible for the privacy policies or content of those external sites.

10. Changes to This Policy

This Privacy Policy may be updated from time to time. Any changes will be posted on this page with an updated revision date.

If you have any questions about this Privacy Policy or Cookies Policy, please get in touch.